Dreams Tulum Resort & Spa

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Average rate: $67 - Hotel class: 5 stars
Carretera Chetumal Puerto Juárez KM 234 Solidaridad, Tulum, Mexico

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Dreams Tulum Resort & Spa Reviews

claudinag claudinag
2 reviews
Not so dreamy Apr 29, 2009
Some friends and I decided to get a break from our stressed work schedules and enjoy a spa retreat weekend at the dreams tulum spa & hotel. We arrived pretty excited about having a spa retreat weekend including luxurious facials and relaxing body treatments.... and maybe getting some great body massages as well, why not? We all where in the mood for relaxation and enjoying the fine art of doing nothing…

With all this ideas on our mind, we all arrived to the hotel and rushed into making a spa massage appointment, but to our disappointment they did not had any places left for the weekend… However we were still in the spa mood, so we decided to go anyway and enjoy the installations and the water circuit…

When we finally arrived to the spa we realized that there is not water circuit! Like other great spas (blue bay resort) they only have a Jacuzzi and a sauna! And they still charge you for using the installations! Talking about the some expensive Jacuzzi… To make matters worst we realize that they were not giving out massages appointments because they were full of clients, it was because they did not have the sufficient staff members to provide for these services! If they haven’t hired the sufficient staff, the question is why do they advertise the spa in the first place then? That is lying to the customers, since we would never have booked that hotel if we knew the spa is not a spa… just a Jacuzzi…,without staff and poor service …

I would not recommend this hotel to my friends, family or anyone, not just because of the spa, but for poor service and lack of available restaurants to have dinner after 10 pm! (People want options)… The only plus it’s the beautiful hotel location…. The beach is breathtaking….. but its Tulum.. There are far better hotels to choose from…
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Dreams Tulum Resort & Spa Overview

The Dreams Tulum Resort & Spa is set amidst elegantly manicured gardens that lead down to a pristine private beach, near the famous Mayan ruins at Tulum on the fabulous Riviera Maya. This exquisite 5 Star resort offers Unlimited-Luxury® for couples and families with first class facilities and accommodation, complemented by friendly, yet unobtrusive service and bright and breezy guestrooms of varying degrees of luxury surrounded by lovely gardens with stunning views. There are so many recreational facilities you will never want to leave the resort and you can even mix business with pleasure by taking advantage of the marvelous conference facilities and business services.

Cancun Airport is 60 minutes from the hotel. Local Tips: Dreams Tulum Resort & Spa is in a perfect position for visits to the Eco-adventure attractions at Xel-Ha.

Please note: Rates and conditions are only valid for Uk and Ireland passport holders


Food, drink and entertainment: All Inclusive Program. Dreams Tulum Resort & Spa offers seven fabulous international restaurants including six specialty restaurants with a-la-carte dinning and a main buffet restaurant with a selection of International, Italian, Oriental and Mexican cuisines. Guests can relax at any of the six lounge bars, and here is nightly entertainment, performances, and theme parties onsite including a weekly beach party and big screen outdoor movies on the beach.

Sports, games and activities: Huge free form pool, quiet pool and separate children's pool, sun loungers and umbrellas, sailing, windsurfing, kayaking, snorkelling, catamarans, water aerobics, diving lessons in pool, Euro-bungee, Ocean trampoline, floating iceberg climbing wall, tennis, volleyball, bocce-ball, ping-pong, table games, shuffle board, dance lessons, fully equipped fitness centre, Dreams SPA by Pevonia with full range of spa services, facilities and treatments. There are two championship golf courses nearby as well as opportunities for deep sea fishing. and Scuba diving. Guests are able to enjoy up to one round of complimentary greens fees per person, per day as part of their Unlimited-Luxury® experience.

For the Kid's: Fully supervised Explorers Club for ages 3 to 12 with a wonderful playground area, splash fountain, treasure hunts, sand castle contests, climbing wall, indoor game room, giant TV, story telling and music, video games, mini stage, big screen movies under the stars and other adventures - even a weekly camp out!

Additional: 24-hour front desk, 24 hour Concierge, currency exchange, Bell staff service, ATM machine, laundry and dry cleaning service, wireless Internet access, doctor on call 24 hours, wedding services, travel and car rental agency, 24 hour room service, disabled access, shopping area, Internet access, ice machines, shops, beauty salon, complementary valet parking, Convention Center able to accommodate up to 600 people with theatre seating and 450 people for banquet seating, smaller meeting rooms with business equipment. Rates are exclusive to European Union passport holders only. Christmas Eve and Near Year's Eve gala meals with supplement (mandatory).

Guests of Dreams Cancun Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Puerto Aventuras Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun and Now Sapphire Riviera Cancun each have access to one another.


Guest receive the Weddings in Paradise Package when booking a Junior Suite Ocean View room category or higher for a minimum of 7 nights stay, T & C’s apply.

Dreams Tulum Resort & Spa Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Airport shuttle
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Golf Course
  • Housekeeping
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Medical Assistance Available
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Connecting Rooms
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • CD Player
  • DVD Player
  • Private beach
  • Laundry service
  • Bicycle Rental
  • Shops
  • Excursions
  • Garden
  • Beach (Direct Access)
  • Mountain Biking
  • Scuba Diving
  • Windsurfing
  • Nightclubs
  • Tennis Courts (indoor)
  • Water Activities
  • Fishing
  • Playground
  • Dancing
  • Volleyball
  • Kayaking
  • Beach Soccer and Volleyball
  • Photocopier
  • Desk
  • Direct dial phone
  • Ticket Service
  • Facsimile
  • Ballroom
  • Audio/Visual Equipment
  • Exhibit Space
  • Disabled Accessible Rooms
  • Disabled Parking
  • Wheel Chair Access
  • Salon
  • Fitness Facilities
  • Jacuzzi
  • Steam Room
  • Massage
  • Spa & Wellness Centre
  • Barber/Beauty Shop
  • Beauty Salon
  • Facial Treatments
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Bidet
  • Child Pool
  • Pool Outdoor
  • Kids Club
  • Games Available
  • Supervised child care/activities
  • Poolside Bar
  • Picnic Area/Tables
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Cell phone/mobile rental
  • Express Check-In/Check-Out
  • Self Laundry
  • Free Parking
  • Doctor on call

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Dreams Tulum Resort & Spa Map
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2 reviews - $74
photo by: Mezmerized