Crowne Plaza Melbourne

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Average rate: $129 - Hotel class: 4 stars
1-5 Spencer Street, Melbourne, Australia

Crowne Plaza Melbourne Rates and Deals

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Crowne Plaza Melbourne Reviews

williamsworld williams…
275 reviews
A Crowne for the Plaza Jun 06, 2011
What could be better than a room right on the Yarra River?

One of my friends had mentioned it was hard to find the entrance to this hotel. I thought they were just being a bit clueless until I got here and had the same problem myself. There are two direct entrances to the hotel and they both involve lugging your luggage up stairs. One staircase is from the street, and takes you to the middle of the lobby. The other entrance is just to the right of that staircase, and takes you up an escalator on the inside of the building to a side portion of the lobby. There IS a ramp you can enter the hotel from, towards the city center side, but it is at the opposite corner of the hotel and involves a long walk up the ramp the taxis use to enter, and is also not that convenient.

Check-in was easy and efficient, and the staff was friendly. The elevators are a bit inconvenient, up another set of escalators, past the business center, over a bridge and into a space of tall glass windows with panoramic views of the city. There was no security to enter the elevators and get to my floor, this is a bit of a negative. The elevator ride was smooth and when you stepped off it, you again were greeted with great views. Each of those big windows had chairs for just sitting and gazing out at the sites. They also had a bowl of fresh fruit on each floor all day long.

And there are certain main lights in the room which can only be turned off at the master switch. This means that you can’t have all the lights off and still have the bedside lights turned on, which I thought was a little strange and a bit inconvenient.

Having said that, the lighting in the room was very good, and the glass desk was comfortable and again had plenty of power points. It faced away from the window towards the TV. They left me a nice bottle of wine to enjoy while in the room as well. They have a very well stocked bar and all the other goodies in the cash bar. They do provide coffee tea and cookies at no charge.

The Philips flat-screen TV had plenty of good channels and a remote with a sleep function, something that’s sometimes lacking. The bed was very comfortable, and there is a pillow menu. I didn’t make use of this because the pillows already in the room were quite comfortable as they were. The hotel also had a free aroma therapy program. Just call up to the front desk and they bring you this machine that looks like a humidifier and it sprays out a variety of scents to relax you. I loved it and it worked.

The climate control in the room was unobtrusive, and held a good, consistent temperature without constantly blowing on me as they sometimes do, despite a rather large window.

The bathroom was of a reasonable size with plenty of counter space, and the combined bath/shower had plenty of water pressure. The bathroom decor was not elegant but practical and reasonably clean for not having been updated in what seemed to be a long time. This could use some updating, but was reasonable enough. The bath towels were large and fluffy, and the amenities were good and of the usual type.

The internet connection in the room worked well, but there were two plans: $10 for 2 hours or 50Mb, whichever came first, or $27 for 24 hours or I think it was 250Mb. I thought this was a bit expensive. If you went down to the business center you could get 30 minutes for service, but it was a bit inconvenient to have to lug your laptop down and then reload every so many minutes. There is no staff around in the center but you have access to a fax machine and printers. The business center is open 24 hours and is accessible with your room key card.

There was a little street noise, but nothing that was really a bother. The coolest noise I heard was that from along the river in front of the Crown Casino. Every hour, fire shoots out of these columns every hour on the hour. Several large roman like spout which looks like propane fueled fire, and the sound that comes along with them is like a tiger growling and is very loud. I think this stopped around midnight or 1am, however. It was pretty cool to watch, once I figured out what the noise was, and it really didn’t annoying even after having seen it every night.

The fitness center along with the outdoor pool were both nice and clean.

All in all, as people have said, this was a good hotel for business purposes, and was a little more than just no frills. Obviously, being right near the river and across from the Crown Casino made it a reasonably good location (I guess depending on where in the city you want to be, I enjoyed the area near the casino, as it's very festive and has lots of good eating places). On Wednesday evenings, that had a very nice food and wine reception for all of the Priority Elite members, but everyone is able to attend, that was very good. All the hotel staff would come out and interact with the guest. Nice conversations with other travelers are also a plus.

I would recommend this hotel for the business traveler if you can get a good rate and don’t mind something reasonably average, but comfortable, and you don’t mind a little noise.

This property served my purposes on this trip; it turned out to be a good 15 minute brisk walk from Queen Street where so many good things were happening like Krispy Kreme dounuts.

This was a great choice for me. I found this to be central to everything I needed and would stay here again.
The reception area
very nice lobby and reception
part of the lobby lounge
they have a nice lounge in the lob…
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Vanessa_Mun_Yee says:
I like the way you are so detailed!
Posted on: May 26, 2012
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brendenkumuka brendenk…
20 reviews
Melbourne Traffic Madness Hotel. Apr 25, 2011
Stayed there for one night in April 2011, it was a nightmare to get into by car as the traffic system for the city just takes you around and around without being able to get to the hotel... like you see it for hours but just can't get to it !

It was expensive, valet parking etc. and just a bit over the top. The Room was clean with all the extras you expect from the price but not much of a home feel. One of the AFL Football Teams were staying there the same night so there was a bit of rowdy noise around the hotel at night and also a fair amount of noise from a party going on in a bar just outside the hotel.

If you have endless expenses its a good stay but if your passing through on a budget look again.
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Crowne Plaza Melbourne Overview

Situated along the bank of the Yarra River in downtown Melbourne is the Crowne Plaza Hotel. Its location places it within easy walking distance of the most popular destinations and attractions in the city. Visitors to this Melbourne accommodation can easily reach the CBD (City Center) where there is a great deal of shopping, dining and cultural activity to enjoy. The Melbourne Aquarium, Telstra Dome and Docklands are also within easy reach of the hotel as well.

The Crowne Plaza is located at 1 - 5 Spencer Street and is 14 miles from the Melbourne Airport.


There are 383 rooms in the Crowne Plaza Hotel, including 11 suites. All rooms are equipped with satellite television, high speed Internet access, work areas, luxurious linens and toiletries, mini bars and separate living spaces.



Recently renovated, the waterfront building offers guests an enormous range of amenities, facilities and services. It also provides an excellent city view due to its location and elliptical shape. Guests have access to an outdoor pool, fitness facilities, comprehensive business services – including meeting rooms and executive suites, child care and several restaurants and lounges serving food and beverages throughout the day.

Crowne Plaza Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Elevator / Lift
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Convention Center
  • Housekeeping
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Porters
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Casino
  • Excursions
  • Football Field
  • Computer
  • Photocopier
  • Desk
  • Direct dial phone
  • Facsimile
  • Audio/Visual Equipment
  • Disabled Accessible Rooms
  • Wheel Chair Access
  • Fitness Facilities
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • Pool Outdoor
  • Executive Floor
  • Luggage Storage
  • Family Room
  • Express Check-In/Check-Out

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Crowne Plaza Melbourne Map
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Melbourne
photo by: jendara