Crowne Plaza Hotel Virginia Beach-Norfolk

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Average rate: $84 - Hotel class: 4 stars
4453 bonney road, Virginia Beach, VA, USA

Crowne Plaza Hotel Virginia Beach-Norfolk Rates and Deals

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Crowne Plaza Hotel Virginia Beach-Norfolk Reviews

marksreynolds marksrey…
55 reviews
Not Worth the Price Jul 25, 2013
We stayed here for two nights, and wish we would have looked at other options. Other family members were also staying here, so we booked this to be with them.

My wife booked this on line, but the day before we arrived, she saw the price was cheaper. Not wanting to cancel our booking, then rebook, we thought we could mention it when we checked in and get the lower price...WRONG! The guy at the check-in counter said our booking was set and he could not give us the lower price. Then he said if we were to walk in right now off the street, the price would be even more! It was late, we had been driving for 4 hours, so we decided to figure it out in the morning.

When we got to our room, we found all down pillows which we expect at most hotels, no big deal, so we called to see if we could get non-down pillows as Lena is allergic to feathers. We were told they didn't have any available. Good thing we brought one of our own! We found an old candy wrapper in the corner of the room by the trash can. Guess the cleaning crew missed that even though we saw it right away. (The next day I asked again about non down pillows, and they had some. They were delivered to our room within 5 minutes...very fast!)

The room was nice, and very big with a sleeper couch, a dresser with a nice size flat screen tv on top of it, a small desk, and a king size bed, which was firm and very comfy. We could have slept six people on the floor, plus two on the couch...such a wast of space! The bath room was small, and there was no light over the mirror which made it difficult for shaving for me, and putting on makeup for Lena. Also there was no exhaust fan so the room, and mirror steamed up and stayed that way for a while. The shower head was very low, at my eye level, so we had to bend down to wash our hair.

The air conditioning worked very well, so the room was comfortable. Our room faced the main highway, so traffic noise was noticed at times. It didn't bother me, but Lena noticed it.

The hotel has a small indoor pool, but we didn't use it. There was also an exercise room, but it was out of order according to the sign on the door. The sauna is also located in this area, so that was not accessible.

There is a restaurant just off the main lobby which offered a breakfast buffet. This was not included in the price of the room, so we had to pay $10.95 ea for breakfast. At the price of the room, I expected breakfast to be included...wrong again!

We will be contacting the management about all our issues via email, so I hope the room price issue gets corrected.

Definitely will not stay here again and will do more research for the next time we want to visit Va. Beach!

UPDATE - 25 June 2013:

After some emails with the General Manger of the hotel, today we received in our bank account the difference in the lowest advertised price ($170.50) to what we paid ($199.00) a total of $57.00...better than nothing :)
The hotel
The main hotel lobby
Our room with a king size bed.
Our room showing the desk and dres…
7 / 7 TravBuddies found this review helpful/trustworthy
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missandrea81 says:
Congrats on your feature, Mark. :D
Posted on: Jul 26, 2013
vulindlela says:
Congrats!
Posted on: Jul 20, 2013
halilee says:
Congrats on your featured review! The place looks gorgeous, just too bad there were so many setbacks! You'll have to let us know if management contacts you back and what they say/do.
Posted on: Jul 20, 2013
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Crowne Plaza Hotel Virginia Beach-Norfolk Overview

The Crowne Plaza Hotel Norfolk Virginia Beach is within a short distance away from various local attractions. Among these are the Virginia Beach Oceanfront, Mount Trashmore Park, Lynnhaven House, Norfolk Scope and the Little Creek Amphibious Base. Downtown Virginia Beach is a mile away from the hotel.

All 149 guest rooms at the Crowne Plaza Hotel Norfolk Virginia Beach are equipped with modern amenities. These include LCD televisions, CD players, wireless Internet connections, work desks, safe-deposit boxes, ironing facilities and telephones with voicemail features. Private bathrooms have hair dryers and bathtubs. Sofa beds and whirlpool tubs are found in some rooms.

The Crowne Plaza Hotel Norfolk Virginia Beach is an eight-storey structure that was renovated in 2008. This hotel features an indoor swimming pool, a whirlpool, a sauna, a fitness room, a business center and a 12,000-square-foot event space. A gift shop, a convenience store, laundry facilities and a restaurant and lounge are also on site.

Crowne Plaza Hotel Virginia Beach-Norfolk Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Disabled Access
  • Concierge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Housekeeping
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Sauna
  • News Stand
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • DVD Player
  • Laundry service
  • Shops
  • Computer
  • Photocopier
  • Desk
  • Direct dial phone
  • Facsimile
  • Ballroom
  • Disabled Accessible Rooms
  • Disabled Parking
  • Wheel Chair Access
  • Fitness Facilities
  • Jacuzzi
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Bathtub/Shower Combination
  • Spa/Jetted Tub
  • Pool Indoor
  • Pool Outdoor
  • Cots
  • Executive Floor
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Ice Machine
  • Family Room
  • Self Laundry
  • Free Parking

Check Crowne Plaza Hotel Virginia Beach-Norfolk Rates and Deals

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Crowne Plaza Hotel Virginia Beach-Norfolk Map
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