Cristal Palace Hotel Pinzolo

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Average rate: $163 - Hotel class: 4 stars
Via cima tosa 104/a, Pinzolo, Italy

Cristal Palace Hotel Pinzolo Rates and Deals


Cristal Palace Hotel Pinzolo Reviews

gardkarlsen gardkarl…
142 reviews
Good hotel for a ki vacation Feb 19, 2014
We stayed at Cristal Palace hotel in February 2014 during a short ski vacation there. It was tricky to pick a hotel in Madonna di Campiglio but in the end we chose Cristal Palace hotel as the reviews were pretty good, the hotel looked pretty new and the location seemed pretty good. I used to book the hotel room and we had to pay a total of 1168 € for 4 nights including breakfast and taxes.

We came to the hotel in the afternoon in a rented car from Verona and we managed to find the hotel without too much trouble…thanks to Google maps and Google street view. Check in was fast and we got some vague instructions on how to get to the garage at the hotel – we did manage to find it and we were able to squeeze in the rental car. There were lots and lots of snow so the roads were lined by walls of snow. There is a lift straight from the garage to the hotel floors which is great. The hotel didn’t look that big from the entrance but the hotel has about 7 stories.

We got room 602 on the top floor and we were quite pleased with the room at first glance. The room was fairly big and was dominated by lots of wooden panels and fabric “wallpaper” with matching pattern on the curtains. There was a big bed with one duvet which was comfortable enough but Nikki was not that happy with the pillow. There was a small desk with a chair, a small flat screen TV that was mounted on the wall and a wardrobe that had a few hangers – but it would have been great with even more hangers to hang up wet ski wear towards the end of the day. There was also a small safe and a small fridge. The room had a small balcony with a couple of chairs but we didn’t use it. The room had a high ceiling that made the room feel more spacious. The bathroom included a toilet, sink, bide, and large shower corner. It was all tiled with some sort of marble tiles and it was an inviting bathroom. There were some amenities – a shampoo and bath soap in one bottle, a bottle with some liquid soap in the shower itself and a box with sewing kit, shower cap etc.

The internet was also included and it was easy to get online using some of your social media details (e.g. Facebook, LinkedIn, Instagram etc). The internet speed is not impressive but it did the job.

Breakfast was included and was served on the third floor. The breakfast area had big windows facing the center of Madonna di Campiglio and the view was breathtaking as the hotel is located on a hill above the city center. Breakfast was not bad at all with a selection of eggs, bacon and sausages but also some cereal, fruit, bread and of course lots of sweet pastries. And as you would expect in Italy – you can ask for coffee and they make it fresh for you. So I enjoyed some espresso, some espresso macchiato etc. We did not try the hotel restaurant at night but we did have a glass of wine there. I thought it was a bit much to charge 10€ for small glass of red wine.

On level 1 of the hotel there is a spa – it included a pool, a Jacuzzi but also a separate room with a sauna, steam room and showers. It was great to sit in the warm steam room and sauna after a day in the ski slopes so don’t forget to bring your swimwear. There were some rules about access to the sauna/steam room for kids but it didn’t seem like people paid much attention to the rules.

The location of the hotel is not bad. Located on the hillside just north of the city center it gives you great view of the city and some of the ski areas. But it seemed like the only way of walking to the city center was to follow the main road and that can be a bit scary in the dark, with slippery roads and with the road being narrow due to all the snow. There is a hotel shuttle but it is not always convenient to wait for that to show up and it stops running at about 8 pm so you will have to walk back home at night. It only takes about 5 minutes to walk to Pradalago ski lift so it doesn’t take long to get to restaurants and the city center.

The service at the hotel was both good and bad. When we asked for info about where to rent skis we were told that the shuttle would take us to a place in the city center. The shuttle took a bit of time so I asked if the people in the reception could point out where the place was on the map but they did not seem willing to do this for some reason. We tried to call the reception one evening to ask if we could get an iron and ironing board sent to our room – it took quite a bit of time to explain this and in the end the answer was no. The room was a bit warm and we tried to adjust the temperature without success. One day the AC just said “Help” and there were some clicking sounds from the fuse box but it seemed like the hotel staff was able to fix it. But we were very happy with the service from the shuttle drivers and the personell in the breakfast area.


Even if there are some things that can be improved we were overall pleased with Cristal Palace hotel. The room was large, bed was comfortable and the spa was great after a day in the slopes. The hotel is not far from the city center but you will have to walk along the main road which can be a bit dangerous in the dark. But all in all – we would probably stay at Cristal Palace hotel again if we return to Madonna di Campiglio.
View from the breakfast area at th…
Drive way into the hotel
Snow at the entrance of the hotel
Breakfast area
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Cristal Palace Hotel Pinzolo Overview

This Pinzolo hotel in Madonna di Campiglio, is five minutes from Spinale Express Chairlift. The hotel offers a spa & wellness centre, a tour desk and a golf course as well as a sauna, a steam room and conference room(s). The hotel is only a minute from Madonna di Campiglio.

The Cristal Palace Hotel Pinzolo is a convenient venue to stop for both business and relaxation. Popular tourist spots are readily accessible from the hotel. In addition to a 24 hour reception and a concierge, the hotel features babysitting / child services, meeting rooms and a laundry service.

Folgarida gondola, Belvedere gondola and Pinzolo-Prà Rodont gondola are within driving distance of the Cristal Palace Hotel Pinzolo. The centre of Pinzolo is 20 minutes away by car. Pradalago Express Chairlift and Grosté 1 Express Chairlift are five minutes away by car.

Cristal Palace Hotel Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Conference Room(s)
  • Medical Assistance Available
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Mini Bar
  • Cable / Satellite TV
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Excursions
  • Garden
  • Skating Rink
  • Walking
  • Playground
  • Ice skating
  • Desk
  • Facsimile
  • Disabled Accessible Rooms
  • Wheel Chair Access
  • Fitness Facilities
  • Jacuzzi
  • Steam Room
  • Massage
  • Solarium
  • Spa & Wellness Centre
  • Steam Bath
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • Spa/Jetted Tub
  • Pool Indoor
  • Cots
  • Designated Smoking Area
  • Express Check-In/Check-Out
  • Shoe Shine

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Cristal Palace Hotel Pinzolo Map
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