Chelsea Hotel New York

We were very excited about the prospect of staying The Chelsea. We had heard so much about it over the years and more recently some friends had stayed and really enjoyed their visit.

We thoroughly enjoyed our stay. Everything everybody has said in previous reviews, both good and bad, are true. The place appears to be utterly charming and the shabby-chic decor was a welcome relief from the blandness of many more modern hotels.

However, on our arrival home we discovered that we had contracted SCABIES. Our doctor confirmed that the most likely source of contamination was the hotel. I was disgusted! I immediately contacted the hotel by email to let them know and began the process of cleaning everything that had possibly been contaminated during our stay.

Suddenly the relaxed approach to cleaning the room - the fact the bed was remade but the sheets not changed, the way the towels were changed but the shower wasn't scrubbed - didn't seem so acceptable.

The room we stayed is was 718, with a private bathroom and kitchenette. The hotel still have not contacted me so I have no idea if the room has been sanitized nor if any other guests who stayed in it have been notified.

I am disgusted by this experience and will never, ever stay here again.