CheapCaribbean.com - Online Travel Agency
Hickory, North Carolina
www.CheapCaribbean.com - 1-800-915-2322
CheapCaribbean.com - Online Travel Agency Hickory Reviews
Excellent Service, Unbeatable Prices, Extra Perks Nov 08, 2008
After extensive online research into the best price for our Mexican vacation, we settled on booking our trip through CheapCaribbean.com. The biggest reason we chose CC (Cheap Caribbean) was obviously the price, but the site is so informative and user-friendly that it made the reservation that much more pleasant to plan. Some other great features CC offers include: a certain amount of travel insurance with options to add more, the option to upgrade your room, and multiple choices of tours and things to do specific to your vacation. If at any time you have questions while you are deciding on your trip or options, they have a toll-free phone number to call (which I used and my call and questions were promptly answered). It's so great to have the assurance of human response so you can feel confident in your decisions. I just noticed on their website that they are TravelZoo Award Winners for 2007 and 2008!
One extra perk that I loved was that they included a sort of "membership" card but with NO strings attached. With this card you can submit all of your receipts from your destination when you return and they will put aside 10% of the total for savings on the next trip you book with them...AND it also guarantees you $50 off every other trip you book with them for life!!
When we arrived at the Cancun airport we quickly found a CC representative holding a sign with the company's logo. He told us exactly where to go to meet our transfer to the hotel. We walked over to the other representatives who warmly greeted us and explained the transfer details. They also gave us a contact name of a representative if we needed anything during our stay. After about a 15 minute wait, a very luxurious Escalade SUV arrived. We boarded with one other couple and were on our way. The driver was so nice and polite even offering some great tips and advice for our trip. We were dropped off first at our hotel. NOTE: Most other tourists at the airport were put onto big coach buses which make a number of stops at many hotels. We were pleasantly surprised that CheapCaribbean had such a great transfer service.
After arriving at our hotel and settling into our room, we received a phone call from our CC representative letting us know that he would be on the hotel premises everyday between 8:30am and 4:00pm. We were so surprised that they had their own concierge desk there! It really made us feel at ease in case any issues arose during our stay. He told us that we should book and extras through him and he would beat any other price by 10% and make sure he booked safe and trustworthy excursions. We booked our tour to Chichen Itza with him and he took the time to explain every last detail, cost and told us exactly what to expect. He was so polite and helpful by making great recommendations.
We were so pleased with the price, service and extras that we received by booking through CheapCaribbean.com. Even though it is an online company, they really make their presence known at your destination and it gives much peace of mind. CheapCaribbean.com offers trips to many destinations in the Caribbean, Mexico and Central America. I highly recommend CheapCaribbean.com.
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