Celebrity Cruises Inc

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1050 Caribbean Way, Fort Lauderdale, FL, USA
(305) 262-6677

Celebrity Cruises Inc Fort Lauderdale Reviews

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837 reviews
Not the Higher class of Luxury Liners as they used to be. Oct 08, 2012
Please don't be mislead by the four stars that show above this review. They are only there because it is important and the costs are expensive. If I could give it normal star ratings in would be 1 1/2 stars for just how bad I felt it was. I definitely would not suggest using this cruise line.

Celebrity, founded in 1988, is a subsidiary of Royal Caribbean International and is headquartered in Miami, Florida. Common features on board Celebrity brand ships are aft-glass dining rooms, formal foyer areas, alternate dining venues, balcony and suite staterooms, large pools and lounging areas, signature bars and lounges, libraries, elegant spas and gyms, and relaxation areas.

There are eleven ships in the Celebrity line and we were on The Millennium, which followed those features with nearly all of their dining rooms at the ships aft with the main kitchen facilities on the third floor and the main dining on decks four and five. The food was delivered via escalator by the waiters and assistant waiters. I think altogether there were nine different eating places on the ship and except for the Main Dining Room and the buffet each had an extra charge of up to $40 per person. Not being a “foodie” made me an undesirable guest at dinner each evening. I quickly discovered after four nights that ordering beef, steak or prime rib, was not a good choice and from there on I ordered something else with much better results. Their menus were written by French trained chefs who used the most obscure or unknown names for food items. Luckily, my wife was able to assist with some of them and our amazing waiter was familiar with the rest. I have been led to believe that the menus in each of these are quite similar to what is served in the main dining room, with the exception that you can order lobster at any time instead of only on the last formal night. Escargot was not available on this cruise. So with that information we did not spend any extra to eat the same meals in smaller, venues.

This ship, which entered service in 2000 and had undergone upgrades in 2005 and again in April of 2012, has 11 full decks for passengers, a small partial 12th deck for some physical training. The lowest deck is for staff quarters. Capacity is about 2,460 passengers. During the most recent upgrades they removed some features and rooms and added what they refer to as “Solstice” changes, which are slightly different Aqua class staterooms, and added specialty restaurants.

We found the floors of the hallways on every deck were quite uneven and required more than a normal amount of concentration even between the many section points where a slightly higher metal strip was laid.

The staterooms were nicely constructed and offered sufficient closet space and drawers. The bathrooms were fairly small and compact but the showers were larger than we had experienced on the Princess ship we had previously sailed on. About two feet wide and four feet long, with a hand held shower that offered three different spray styles. There were no power outlets in the bathroom and only two outlets in the stateroom, next to the desk where you would use a computer. Staff did provide an extension cord if you requested one. Our cabin had the beds separated so there would be more standing room and a better view from the window. Unfortunately, the bed skirt on one bed had been so badly shredded and torn we had to ask to have it replaced. It took several days and all they had done was sew it back together, which left it still noticeably different.

The Customer Service desk did not provide much in the way of service. One request we asked about the location in Cartagena, Columbia of the fortress and whether we would be able to see it from the ship. The person left the desk and after twenty minutes had not returned.

Entertainment on board was not of a good quality. They did have 6 female and 5 male dancer/singers and 2 male and 2 females lead singer/dancers who did two very nice shows in front of a small band and worked in several lounge shows just to get folks out on the dance floor. In two of the lounges were groups of three or four musicians with a lead female vocalist. They moved locations on the ship and performed various types and styles of music. It would have been nice if the two were different, like one jazz and pop, and the other country and something else. Several of the entertainers were not on the cruise for the entire time. They would join the cruise in one port and leave the ship a few days later. Daytime programs and entertainment were nearly nonexistent.

After waiting for some time to post this review I must say that the shower in the cabins was the best thing about the cruise. One small but shining star in an otherwise dim cruise.
As you can see the bedskirt on the…
The brightest spot of the cruise. …
You really can't see just how unev…
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