Cape Town Airport
Cape Town, South Africa
Cape Town Airport Reviews
Jun 27, 2007
OR Tambo Airport was snowed under, causing a backlog of flights. Flights out of Cape Town were delayed - up to six hours, apparently. I was due to fly at 08h40, arrived around 07h30 thanks to wonderful airport shuttle avoiding all the traffic, and finally got to fly after 13h00. Missing my connecting flight.
The departure lounge has limited seating, floor space filled up quickly making it difficult for the paramedics to get to the passengers requiring emergency assistance. Worse still, public announcements were few and far between, leaving passengers in the dark as to the prospects of their flights ever leaving, and the screens announcing flight departures just quietly kept shifting times later and later.
Eventually - about 12 - apologies were issued for the delay and free coffee offered from two of the outlets. Which didn't help the toilet queues any - I caused minor consternation by using the men's, where there was no queue.
Shoddy service, an uncaring attitude towards passengers coupled with the terrible state of the airport currently (it's like an obstacle course - one large building site) made it a thoroughly unpleasant experience.
Bring on 2010. I'd love to see them cope....
Part of the Oz 07 travel blog
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