Best Western Plus Ontario Airport

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209 N Vineyard Ontario, Ontario, CA, USA
909-937-6800

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Best Western Plus Ontario Airport Reviews

cotton_foam cotton_f…
263 reviews
clean rooms, nearby to everything Oct 20, 2013
I booked our reservation directly through the hotel’s website to get a 10% discount on top of the other discounts they give out. AAA, US federal employee, and US military members are few of the discount offered.

Ontario Best Western Plus Ontario Airport is just a 3-mile drive to Ontario International Airport. A 24-hour shuttle service to/from the airport is available. Despite its close proximity to the airport, we did not hear any noise of airplane flying off or descending at nighttime. This chain hotel has an easy access to Interstate Highway 10 and less than an hour drive to some of the famous CA attractions like Disneyland or Knott’s Berry Farm, etc. There are a lot of nearby shopping centers as well like the Ontario Mills Outlet Shopping Complex and Victoria Gardens Mall. I also saw a lot of restaurants around. The hotel itself has a restaurant but we did not dine in there.

The check-in went a bit slow. There was only one staff at the check-in counter to help 5 guests who arrived at the same time. She was able to handle her job professionally though and did catch up.

The hotel lobby is very inviting and furnished with cozy furniture. A coffee area in one corner and lots of day-tour brochures next to it. The property is huge and has an outdoor swimming pool and hot tub. The flowering plants makes the grounds look very pretty. There is ample parking lot in the property.

I booked a guest room with 2 queen beds. Beds are comfy. Sheets smelled fresh and clean but I did not like the pillows—too bulky. The room itself is very clean, carpet especially. There is a medium size wardrobe closet. Ironing board/iron is tacked in the closet. There is a flat screen T.V. set with a HBO channel. A study desk and a drawer were added too. AC worked perfectly. There is a complimentary in-room Wi-Fi service with fast connections.

The room is also equipped with a mini-fridge, microwave, and coffee maker minus the pot. You have to use the provided paper cup to make coffee. Bags of coffee and teas, sachets of creamer and sugars are provided too. Our room however is quite small for our family of four.

The bathroom looks like it was just upgraded. Space is ideal. Toilet bowls, shower room, sink and floors are immaculate clean. Towels are clean and fluffy. Toiletries are provided. Very strong pressure for hot water.

The complimentary full breakfast is abundant. My children enjoyed it. The staff in charged at the breakfast room is efficient, does her job effectively but lack ‘personal touch’ with guests. No smile…no good morning…

Just take note there is a small amount for “tourism tax fee” added to your hotel bill besides the mandatory service tax.
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8 / 8 TravBuddies found this review helpful/trustworthy
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Paulovic says:
Bad about the staff at the breakfast!
Furthermore well worth your four stars I'd say!
Posted on: Sep 08, 2016
anupa_rk says:
I think this is the first time I am hearing of a "tourism tax"!
Posted on: May 20, 2014
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