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Annabella Hotel Florence Reviews
Fairly ok hotel - comfortable but the owner lies through his teeth May 24, 2010
I stayed here for a week and had an overall good experience.
1. Great location, very very close to Santa Maria Novella station which means that you are well placed for both sightseeing in Firenze and for day trips to other places as you're close to both the railway station and the SITA bus stop.
2. The rooms are big and very very clean. Room service is prompt
1. The owner came across as a bit uninterested, not too keen on customer service and didn't want to help much. We found it very hot one night and requested him to turn on the AC, and he fibs bare faced that the City Council of Firenze has ordered a "no AC" month for the town that month (which was a fib, as we verified in a bunch of other hotels that they DID have AC that month) so we had to resort to opening the windows which in turn brought in a bunch of insects and my poor dad had problems with it.
2. The b'fast was a rip-off. Of course it comes optional, but they could've had more varieties, at least coffee-tea available.
3. Horrible lift/elevator service. Old archaic one to begin with, but the problem is that if someone doesn't shut the door properly, then the lift doesnt' work till someone manually finds the open door and closes it. I can't count how many times I walked 4 floors down because the lift wouldn't come up.
But be that as it may, I still reckon it's a good hotel and would open heartedly recommend it to anyone.
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Annabella Hotel Overview
The Annabella Hotel in Florence is located in Florence making it one of the best hotels to stay at while in town. All hotel's guestrooms have all the conveniences expected in a hotel in its class to suit guests' utmost comforts. Each guestroom has non smoking rooms, air conditioning, hair dryer, television, shower, separate shower and tub, mini bar. This Florence accommodation features on-site facilities such as 24hr room service, shops, elevator, bar/pub, laundry service/dry cleaning, room service. Modern comfort and convenience are seamlessly combined to ensure the guests' satisfaction. For your reservation at the Annabella Hotel in Florence Florence, please select your dates of stay and fill in our secure online booking form.
Annabella Hotel Amenities