Alpine Heath Resort
R74 Oliviershoek Pass, Drakensberg, South Africa
alpine-heath.co.za - +27 87 075 0864
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Alpine Heath Resort Drakensberg Reviews
Little service for a resort Dec 14, 2014
I have to stay fair on this one, it could have been our touroperator (de Jong Intra) who failed but the service we got was poor.
We got there early evening and our guide told us since we were the first group of this organazation to arrive we would get the rooms close to the main building. Boy was he wrong! We had to wait in the lobby for nearly an hour, meanwhile the other coach arrived, they got a welcome drink ... what happened to our welcome drink ???? And surprice surprice, they got the rooms nearest to the main building, and got their roomkeys well before we did. Our guide had to go ask again for our roomkeys and evantually we got them. The rooms (or actually holiday homes) were nice though we had to share them with another couple in our group, but that was something we knew could happen so not a big deal. We got the room the farthest from the main building, on the upside we got a great view with it. We didn't think too much about it untill dinner time, the restaurant was full and we were put in the hallway, a few tables were put there and we could eat. I had enough at that moment, didn't think to take a picture of it and wished I had becouse the touroperator later stated it didn't happen (but gave us a discount on our next trip with them, which is never gonna happen!)
except these setbacks the resort is nice, it has a bar the pizza we had for lunch next day at the pizzeria was nice and the location is great to go for a hike in the mountains. The holiday homes have a nice sitting room with a fireplace, a small kitchen and their own terrace area. The food in the restaurant was average but sitting in the hallway may have taken some of the taste.
5 / 5 TravBuddies found this review helpful/trustworthy
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